Shipping policy
Shipping Policy Clove & Bay (Eat Healthy)
Thank you for choosing Clove & Bay (Eat Healthy). This Shipping Policy outlines the terms and conditions related to the delivery of our products. Please read it carefully to understand how we process and deliver your orders.
Shipping Areas
We currently ship to the following locations: India, United Kingdom (UK), United States of America (USA)
Processing Time: Orders are processed within 2–3 business days after payment confirmation.
Processing times may vary during peak periods, holidays, or due to unforeseen circumstances. You will receive a confirmation email with tracking details once your order has been shipped.
Delivery Time
Estimated delivery times vary based on your location:
India: 3–7 business days, UK & USA: 7–14 business days
Please note that delivery times are estimates and may vary due to external factors such as customs clearance, carrier delays, or public holidays.
Shipping Charges: Shipping charges are calculated at checkout based on the delivery location and order weight.
- Any additional taxes, duties, or customs fees (for international orders) are the responsibility of the customer and are not included in the shipping fee.
Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. You can use this number to track your shipment directly through the courier’s website.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us at support@cleriky.com within 24 hours of delivery. For damaged shipments, provide clear photos of the package and the product to help us resolve the issue promptly.
Incorrect Shipping Information
Ensure that the shipping address provided during checkout is accurate.
Clove & Bay is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Shipping Restrictions
- We do not ship to P.O. boxes or military addresses.
- Delivery to remote areas may incur additional charges or extended shipping times.
Contact Information
For questions or concerns regarding shipping, please reach out to our support team:
Email: support@cleriky.com
Thank you for choosing Clove & Bay (Eat Healthy). We are dedicated to ensuring your order reaches you promptly and in perfect condition!